Up-to-date information in the field
In today’s competitive environment companies are under constant pressure to improve customer service while reducing costs.
For field operations this means that you need up-todate information at any time at any location; whether you maintain infrastructural assets, whether you do sales, handle emergency situations or just when you want to be more effective while you are travelling.
Spatial Workshop offers you direct access from any place and at any time to: • spatial and non-spatial data, documents, drawings and maps stored on your central server, • on your own machine, • or both at the same time.
You can access all information in just a couple of clicks. Spatial Workshop is easy to use and hardly any training is required. Spatial Workshop can be used when you are connected as well as disconnected to your telecom network. You can work with the data stored on your server when you are online or use your local data in case you work offline.
Asset management, emergency, sales, operations, maintenance …
For asset management and maintenance you need up-to-date information about the status of your assets. This may be in the shape of maps, manuals, operational guidelines, technical drawings, etc. In emergency situations you need to get information from many different sources. Operations staff needs almost real-time information from different sources.
Services staff needs technical and commercial data as well as location information from customers and prospects.
And these are exactly the needs that Spatial Workshop allows you to address through:
- Combining information from different data sources, like Oracle, ESRI, Smallworld,
- Distributing the information within the office and in the field,
- By allowing you to use information directly from different data sources, online or
offline - And replicating and synchronizing distributed data from the central server onto
distributed devices in the field by using industry standard tools available within i.e.
Oracle, Smallworld, ESRI, Microsoft, etc.
This makes Spatial Workshop a major step forward in reducing the costs of distributing data.
The fact that Spatial Workshop easy to install and can be maintained via the Internet helps
reducing software and system maintenance costs even further.
A case study within telecoms
@Home, one of the largest Telecom companies in the Netherlands, has an IT strategy based on industry standard products, like Oracle, Smallworld and Cramer. Spatial Workshop is positioned in this strategy as the tool for field staff to access the data in these systems. Smallworld VMDS is synchronized with Oracle Spatial. Data from Oracle is replicated and distributed to the field staff.